Med Assist

What is Med Assist?

This course is intended for staff who assist clients with medication


Med Assist is an online program that can be accessed at any time and completed at each individual’s own pace.  Geared toward employees who don’t have medical training, this program consists of seven modules that outline practical information on best practices in assisting clients with medication.

Program Features:

  • User-friendly program that takes approximately 3-4 hours to complete
  • Content presented through text, videos, and complete narration to appeal to a variety of learning styles
  • Module quizzes to reinforce learning
  • Final exam with minimum score requirement to ensure high standard of knowledge to safely assist clients with medication
  • Certificate of Completion
  • Supervisor’s Guide
  • User friendly
  • Updated demonstration videos that feature clients and employees from a SARC Member Agency
  • New content, including more in-depth information on how to implement the 6 Rights of Medication Assistance at all stages, and anaphylaxis.

Additional Information:

The seven modules discuss the following topics (for descriptions of each module, click on the ‘Module Descriptions’ tab):

  1. Roles and Responsibilities of Internal and External Resources
  2. Terms, Abbreviations, Labels, Medication Record Sheets and Repackaging Medications
  3. Safe Receiving, Storing, Labelling, Repackaging, Transporting and Disposing Medications
  4. The 6 Rights of Medication Assistance
  5. Preparing to Assist with Medication
  6. Documenting, Observing, and Medication Errors
  7. Assisting with Medications

As a requirement of CLSD COMPASS funding, SARC must report on training satisfaction rates. As a result, we ask that all Learners complete individual program evaluations immediately upon finishing any training, as well as within 3-4 months of completion. Your feedback will also be used to ensure that SARC continues to provide the best training possible.

The modules in Med Assist are as follows:


1. Roles and Responsibilities of Internal and External Resources:

The first module describes the roles of internal and external resources. Information on external resources includes the roles of the physician, pharmacist, nurse practitioner and organization. Information on internal resources includes the role of the organization, yourself as an employee, and the client.  You will learn how all of the roles work together to support the client when it comes to medication assistance. 


2. Terms, Abbreviations, Labels, Medication Record Sheets and Repackaging Medications:

Gain an understanding of the reasons why people take medications, commonly used medication terminology and abbreviations, and medications that require special considerations and/or specialized procedures.  You will also learn how to read a medication label, know what type of information is on the label, and understand the different types of packaging methods for medications.


3. Safe Receiving, Storing, Labelling, Repackaging, Transporting and Disposing Medications:

This module describes how to receive medication safely and identifies the different methods of storing medications.  You will also learn how to repackage medication and understand the guidelines for transporting and disposing of medications. 


4. The 6 Rights of Medication Assistance:

This module identifies the 6 Rights of Medication Assistance which include, Right Client, Right Medication, Right Dose, Right Time, Right Route, and Right Documentation.


5. Preparing to Assist with Medication:

Learn and understand the steps to prepare for medication assistance and how to implement the 6 Rights discussed in Module 4.   Emphasis will be put on how to preserve a client’s rights, dignity, and respect when assisting with medications.


6. Documenting, Observing, and Medication Errors:

After completing this module, you will understand the role observation plays when assisting a client with medication. You will also be able to identify what to do in the case of a medication error, and be able to list what should be recorded on an Incident Report.


7. Assisting with Medications: 

The final module includes demonstration videos to further your understanding of the process for assisting with various forms of medications.


  • $79.99 for SARC Members
  • $103.95 ($99 plus GST) for Non SARC Members (Includes ACDS Members and all other nonprofit organizations)

Remember to use your Promo/Coupon code if you have one!

To Register for Yourself or Someone else in Med Assist:

You must have a User Account on the SARC Learning Central Platform. Login or Sign Up here.

  • Purchase Med Assist to gain access to the program. Supervisors are able to register employees in Med Assist by adding the course to the cart, and selecting 'Bulk Purchasing'. See the User Guides in the Resources section for more information.

SARC Members eligible for the COMPASS Training Package

For COMPASS organizations, to register a learner, you can login to your User Account on the COMPASS Training Platform.

Med Assist Supervisor's Guide

The Supervisor’s Guide is intended for organizations that have registered staff to take SARC’s Med Assist Program. SARC has developed this guide to assist an organization in developing and implementing a comprehensive medication assistance training program.

You will find the Med Assist Supervisor's Guide in the 'Details' section on the online training Platform (note: you must have a User Account).


Alberta Addendum

The Alberta Council of Disability Services (ACDS) has reviewed SARC’s Med Assist program to assess alignment with the Creating Excellence Together (CET) Standards. This is to ensure that any standards established in the CET, but not addressed in the curriculum, can be met at the time of delivery.

This was undertaken at the request of numerous organizations to provide an additional opportunity to address these proficiencies.   The Med Assist program (2017) meets the CET requirements for training to be provided by a licensed practitioner.

Click here to access the Alberta addendum

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  • "This program [Med Assist] provides a lot of useful information."

    Med Assist Learner