Employee and Labour Relations Basics


Delve deep into the employment relationship, management’s right and responsibilities, and the technical elements of the grievance and investigation processes. Applicable to both unionized and nonunionized organizations.

This module covers the following topics:

  • Employment Relationship
  • Management Rights and Responsibilities
  • Duty to Accommodate
  • The Role of Human Resources/Labour Relations
  • Roles and Responsibilities of Managers and Supervisors
  • Best Practices in Human Resources Policy/Procedures and Collective Agreement Administration  
  • The Technical Elements of the Investigation Process, Discipline Process, and Grievance/Complaint/Dispute Resolution Procedure
  • Basic Case Law




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